Complaints received by the Federal National Council:

1. The President of the Council requests the Prime Minister or the competent ministers to submit statements and clarifications concerning the claims, and the person to whom the request is submitted shall present the clarifications within no more than three weeks from the date of the referral.
2. The Council sends a copy of the incoming claims accompanied with a summary, in addition to the required data and information to the concerned ministry, provided that a copy thereof is sent to the Ministry of State for Federal National Council Affairs to follow up on the case.
3. In the event that the competent ministry delays the response to the Federal National Council, the Ministry of State for Federal National Council Affairs shall follow up and expedite the response of the concerned ministry in coordination with the FNC.